Case STudies & Testimonials
At Crown Packaging, our customers are at the heart of everything we do. We believe that the best way to showcase the true value of our products and services is through the experiences and stories of those who have trusted us to meet their needs.
On this page, you’ll find customer case studies and testimonials that provide insights into the real-world impact of our solutions. Explore short success stories from satisfied customers who have partnered with us to achieve their goals.
Case Studies by Industry
- All
- E-commerce
- Food & Beverage
- Industrial
- Logistics
- Medical & Life Sciences
- Retail
All
- All
- E-commerce
- Food & Beverage
- Industrial
- Logistics
- Medical & Life Sciences
- Retail
Lower Costs, Higher Efficiency
A leading consumer electronics brand turned to Crown Packaging to help streamline their e-commerce shipping operation. By implementing automated case sealers, void fill machines, and a mailer on-demand system, the company was able to significantly reduce material costs and labor while maintaining high output during peak season.
All Your Supplies from One Source
A top brand in the apparel industry trusts Crown Packaging to deliver a wide variety of packaging supplies including e-commerce shippers, custom printed tape, custom-designed primary packaging, poly bags, stretch film, and more.
Massive Material Savings
A top tools manufacturer was able to achieve significant cost savings as a Crown Packaging customer after the company’s dedicated packaging specialist found a film product that offered double the footage per roll with no change in investment.
Track Spend and Savings
A leading industrial manufacturer relies on Crown Packaging to not only deliver the supplies they need, but the business insights. With Crown’s innovative technology tools, the company gets real-time, customized reports that track material usage, spend, and savings opportunities across the enterprise.
Inventory Checks & Speedy Delivery
A leading aerospace manufacturer relies on Crown Packaging to deliver their packaging supplies to facilities across the country. The company’s dedicated packaging specialist performs weekly inventory checks and replenish needed materials by the next day.
Smooth Operations
A major global retailer selected Crown Packaging as a partner support its “Ship from Store” e-commerce program. The company relays on Crown Packaging to deliver printed boxes and mailers to nearly 300 locations, ensuring its operation runs smoothly.
Reduce Costs, Simplify Processes
A leading retailer turned to Crown Packaging to help eliminate costs and simplify their packaging operation. After analyzing their workflow, Crown Packaging’s specialists suggested implementing multi-depth boxes which reduced the number of SKUs required, resulting in a significant reduction in material costs and storage expenses.
Automation & Sustainability
A global leader in the logistics industry chose Crown Packaging as partner to help automate its operation and improve the sustainability of its packaging. The team at Crown Packaging implemented new equipment including conveyor system, stretch wrappers, tapers, robotic palletizers, and more along with replacing traditional materials with eco-friendly alternatives.
Better Inventory Management
A top pharmaceutical producer reduced delays and costs by taking advantage of Crown Packaging’s vendor managed inventory (VMI) program in which a company’s packing & shipping supplies are stored in regional warehouses for fast delivery. A dedicated support specialist tracks supply usage to maintain proper inventory levels.
The Supplies You Need When You Need Them
A leading pharmaceutical provider maintains peak performance by leveraging daily deliveries of cold chain supplies (including shape-molded coolers and gel packs) along with cartons, tape, labels, and other packaging essentials provided by Crown Packaging.
Improved Packaging Quality
A top pharmaceutical manufacturer leveraged Crown Packaging’s automation expertise to improve the bagging of vaccines. The company also enhanced its international shipping operation through a custom cold chain solution developed by Crown Packaging and its network of industry partners.
Packaging Essentials + Specialized Solutions
A top brand providing diagnostic laboratory services simplifies procurement by relying on Crown Packaging to provide both common items like partitions, trays, and paper void fill, along with industry-specialized solutions like biohazard bags, custom-printed boxes, and more.
Local Warehousing & On-Demand Delivery
A top food distributor selected Crown Packaging as a partner to provide essential supplies including cartons, coolers, gel packs, labels, void fill, tape, and more. Crown Packaging stocks the company’s materials at regional warehouses and delivers them on-demand to locations across the United States.
Superior Service & Customer Support
A leading brand of packaged foods relies on Crown Packaging to keep their shipping operation running at peak performance. Along with providing essential materials, including stretch film, tape, corner board, and strapping, Crown Packaging helps the company get the most out of its equipment through regular systems checks from a service technician.
Mitigate Delays & Maximize Productivity
A top beverage producer relies on Crown Packaging who provides weekly VMI checks and workflow assessments to ensure the company is well stocked and running at peak performance. With just-in-time delivery of its packaging essentials including labels, stretch film, tape, air pillows, and more provided by Crown Packaging, the company maintains high throughput ...
IMPROVED DESIGN, BIG IMPACT
A top manufacturer of auto parts trusted Crown Packaging to help find a way to improve their process, which was not delivering enough product per shipment. The custom packaging specialists at Crown improved their design, making it easier to assemble, more secure, and capable of holding 75% more items in ...
What Customers Appreciate about Crown Packaging
Crown Packaging's team have made our lives easier during these challenging times in today's current market.
Crown's staff is friendly and always willing to help.
Everything is delivered in due time and they are aware of the stock they handle.
I value the quick turnaround on orders. Our sales rep is always available and will go out of his way to help out.
Rebecca P.Material Coordinator
I appreciate Crown Packaging's person to person contact and reliable communication.
Joe S.Materials Manager
Crown Packaging does a very good job of responding to our needs no matter what they are.
Greg M.Plant Manager
I like that I can call my rep and get answers on questions and order products quick.
Brett K.Plant Manager
I know I can reach out to my account exec on any issue that arises or even just to say thanks for going above to help us out.
Dave M.Parcel Supervisor
My sales rep always goes the extra mile to make sure I get supplies when I need it.
Brian C.Owner
My sales rep. has always gone above & beyond anything that I have asked from him.
Bruce B.Packaging Engineer
Our sales rep over the years has saved our company a tremendous amount of money on our packaging material needs.
Bruce B.Packaging Engineer
1) Quickness
2) Great prices
3) Best sales guys around
2) Great prices
3) Best sales guys around
Charlie S.President
Our account manager has been a phenomenal Sales Representative! He has always been proactive and responsive.
Oliver J.Fulfillment Manager
Our sales rep's customer service is fantastic. She's a pleasure to work with.
Maura H.Marketing & PR Manager
Other suppliers have come & gone, but our Crown Packaging rep has always been there and backed it up with his actions for myself and our company.
Bruce B.Packaging Engineer
Your service and solutions is fantastic. Our account executive is one of the hardest working packaging specialist that I work with.
Denny W.Packaging Manager
I appreciate the prompt service and if an issue arises it is resolved very quickly.
Jeff G.Plant Manager
[I appreciate Crown Packaging's] reasonable lead times and pricing and that we have a main contact within the company that we can get hold of when needed.
Scott N.President
Our Crown Packaging reps provide exceptional customer service. I would not do business with anyone else in the packaging industry.
James A.Procurement Manager
Great rep with a "can do" attitude for solving any situation or need.
Steve M.Retail Merchandiser
Our sales representative has been very helpful and tenacious in his pursuit of serving the needs of my company.
Ryan H.Warehouse Supervisor
I appreciate the responsive sales team that stops by the business every other week.
Steve Y.Shipping
Communication has always been top notch and is one of the major reasons we have and will continue business with Crown.
Kiefer L.Purchase Associate
We appreciate our Sales Rep. He goes above and beyond to make sure we have all of our packaging needs met!
Leann M.Purchasing
I love that Crown Packaging manages inventory levels of their product in our facility.
Michelle F.Purchasing Coordinator
Fast, courteous service and fast deliveries.
Elvia R.Purchasing
Our account manager always follows through and so does his staff at his facility.
Amy M.Purchasing/AP
Most items purchased from Crown keep my lines running on a daily basis.
Edward K.Plant Manager
I appreciate how responsive our CSR is. She makes placing orders and resolving issues very easy.
Christine M.Senior Buyer
I cannot thank Crown Packaging for everything they do for our company!
Jonathan B.Warehouse Manager
Outstanding customer service by your company!
Jim A.Shipping Coordinator
They understand the demands of our business due to the long history with our company.
Kelsey H.Sr. Material Coordinator
I like having a contact person who is familiar with the needs of my company.
Shaun S.Supervisor
Our rep is fantastic. It's like having my own employee here for packaging.
Adam D.Vice President
They always have what we need and go out of their way to get us our supplies in a timely manner.
Jonathan B.Warehouse Manager
Our rep stops in on a regular basis to check on us - absolutely the best customer service you can find.
Jonathan B.Warehouse Manager
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